Main Trading Company

What a fantastic company to do business with! The level of communication and customer service I received from MTCRadio was top notch. I bought some used equipment off their website and expected good things because they are so highly reviewed. But they completely exceeded my high expectations. I hope to do business with them again in the future.

Does not follow thru with what they say they will do. When Richard was confronted on the phone he said what he wanted to say and then doesn't allow you to respond and simply hangs up on you. So much for a mom and pop family business. No integrity, disrespectful and acts like a keyboard warrior. I'm sure if we were face to face he wouldn't have the same attitude. Beware of this man smiling and shaking your hand at the hamfests. Say what you want about the big businesses but they have never treated me like that. Update: It is funny how Richard, the owner, doesn't say anything about how he treated me, but only mentions he sells radios..... HIs website did show a new radio available. I called and asked if they happened to have a used one or a demo/open box. His wife first said they only had the new one but then said hang on let me look. I heard Richard say they had an open box radio that wasn't on their website. I asked about taxes and was told she would put the open box radio on the website so we could see how much the tax was. Which she did once I put it in my cart. I asked about holding it for me and she said log out and let me get it off the website. I said I will call you back. When I called back the next morning, I was told they sold it overnight. Now Richard, the owner, says he only had the one new unopened radio for sale when I was told there were 2 radios, one new in the box which was on their website and 1 was an open box that was not on their website. Apparently they are willing to rip the tape on the box open so they can sell the item below Icom's minimum sale price. At least that is what he was going to do on this sale. Richard is right they apparently only had the one radio all the time even though I was led to believe there were 2. So yes Richard, you are in the business of selling radios and don't seem to care how you do it or how you treat others. I was mad and upset but never disrespected you and listened to your comments before you hung up on me.

I’m 72 years old and I gotta say that Hams need that ONE shop they can trust and depend on to help out through your Ham Life, and MTC is my one! MTC is remarkably like that old local-owned shop on the corner, but it’s truly that little local shop for the whole country! I’ve dealt with all the big-name Ham shops on the internet—ALL of them—but the folks at MTC are the very best—no two ways about it! In all the years I’ve been doing business with them, they have bent over backwards to help me, they’re really generous on trade-ins, need a part and they don’t have it, they’ll hounddog the planet till they find it. These folks are the way Texans have been since Sam—love ‘em! You get a whole lot more from MTC than just what it says on the door—promise! Hope ya’ll are well & Many Blessings in this New Year! ~ Sa

I have dealt with Richard several times over the years, and he always goes above and beyond to make the customer satisfied. In March, he held the first sidewalk sale, and I was able to trade in a radio towards one that I've been wanting for quite some time. Nothing beats this kind of customer-service, and you'll be treated like family at MTC.